Useful notes from the work Tesrex knows up close.
Technical, business and AI writing for leaders and teams modernising platforms, improving decisions and keeping complex estates moving.
AI network analysis with Wireshark
A practical sequence on using AI tools to move from packet capture to readable explanation.
ChatGPT Network Analysis with Wireshark
Part one of the Wireshark series, using ChatGPT to move from packet capture to a reviewable explanation.
Read part 1 →
Microsoft Copilot Network Analysis with Wireshark
Part two of the Wireshark series, focused on Copilot as a working aid for packet analysis.
Read part 2 →
Google Gemini - Network Analysis with Wireshark
Part three of the Wireshark series, focused on how Gemini handles packet evidence and explanation.
Read part 3 →
Field notes
Longer reads from network, security, collaboration and AI delivery where the practical detail still matters.
The Usage of AI in Network Operations – CI/CD with Cisco
A practical note on where AI can support network operations without replacing engineering judgement.
AICiscoAI operations
What Can Datacenter Assurance Do For Us?
Datacenter assurance as a reliability discipline before a service change becomes an incident.
CiscoCloudNetwork
LiveAction LiveNX VoIP, Video and UCaaS Performance Monitoring
Voice, video and UCaaS monitoring from the user experience back into service facts.
LiveNXNetworkCollaboration
How to Perform an End of Life Assessment
A lifecycle assessment note for teams trying to make risk, support and upgrade timing visible.
CiscoSecurityLifecycle
Platform notes
Cisco, collaboration, contact center and security reads for teams watching product change through an operating lens.
EvaluagentCX - AI Intelligence For Contact Centers
A contact center AI note for teams linking quality, service experience and the current Cisco contact center story.
CollaborationContact center AIPlatform notes
Zoom Workplace - Best Features
A collaboration platform note for teams tracking meeting, chat and recording improvements.
CollaborationZoomCollaboration AI
An Introduction To Cisco Hypershield
A Cisco security platform note for teams watching how policy and segmentation models are changing.
CiscoSecurityCisco security
Webex For Apple Vision Pro
A Webex experience note from the spatial computing launch cycle.
CiscoIndustry NewsCollaboration
What's New In CUCM 15?
CUCM 15 notes for teams still balancing Cisco call control, upgrade timing and cloud integration.
CiscoCollaborationCisco UC
Guides
Practical explainers kept available where they still help the journey.
The Essential Guide To Upgrading Your Business Phone System
Phone system fundamentals for teams checking call control, users, devices and support before change.
CollaborationVoice fundamentalsGuides
The Pros and Cons of a Hard or Soft-Phone System for Small Businesses
A practical hard phone and soft phone comparison for user experience and support decisions.
CollaborationVoice fundamentalsGuides
SIP Trunking Introduction & Benefits
SIP trunking fundamentals for teams checking the voice path behind collaboration change.
CollaborationSIP and voiceGuides