# tesrex.com

> AI-optimized mirror of tesrex.com containing 45 pages totalling 24,584 words of clean markdown content, structured data, and semantic HTML. Original source: https://tesrex.com/. Last updated: 2026-06-14T02:31:47.258Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [AI workflow engineering](/content/site-root.html): Tesrex designs governed AI workflows with source ingestion, RAG, context window design, reviewer queues, evidence packs, private AI routes and team adoption. (737 words)

## Articles & Blog Posts

- [article/google-gemini-network-analysis-with-wireshark/index.html](/content/article/google-gemini-network-analysis-with-wireshark/index.html) (1 words)
- [article/chatgpt-network-analysis-with-wireshark/index.html](/content/article/chatgpt-network-analysis-with-wireshark/index.html) (1 words)
- [Microsoft Copilot Network Analysis with Wireshark](/content/article/microsoft-co-pilot-network-analysis-with-wireshark/index.html): This article is the second in a series where I explore how AI tools can work hand in hand with Wireshark to help network engineers capture, inspect, and analyse network traffic. (1,139 words)
- [SIP Trunking Introduction & Benefits](/content/article/sip-trunking-introduction-and-benefits/index.html): SIP Trunking stands for Session Initiation Protocol and is a form of IP based telephony that continues to gain traction within the industry. (1,200 words)
- [Zoom Workplace - Best Features](/content/article/zoom-workplace-best-features/index.html): Zoom Workplace brought AI-supported meeting, chat and recording features into the familiar Zoom interface. This article covers the features most relevant to collaboration workflows at the time it was written. (401 words)
- [What's New In CUCM 15?](/content/article/whats-new-cucm-15/index.html): CUCM 15 was released in December 2023. This article summarises the hardware, upgrade and Webex Cloud integration changes that mattered at the time it was written. (720 words)
- [The Usage of AI in Network Operations – CI/CD with Cisco](/content/article/the-usage-of-ai-in-network-operations-ci-cd-with-cisco.html): As every vendor adds the AI sticker to their product lineup, day-to-day practicality of using these tools remains. Another important factor is the trust in the output. (876 words)
- [The Essential Guide To Upgrading Your Business Phone System](/content/article/the-essential-guide-to-upgrading-your-business-phone-system.html): Changing a business phone system still comes down to users, call quality, devices, support and the route into collaboration. This older guide is kept for phone-system planning context inside the new Tesrex site. (1,257 words)
- [Cisco contact center modernisation](/content/contact-center-as-a-service/index.html): Plan Cisco Contact Center as a Service across UCCE, Webex Contact Center and Webex Contact Center Enterprise with SIP/PSTN, routing, agent, supervisor, integration and AI experience checks. (816 words)
- [Our Work](/content/our-work/index.html): Explore Tesrex case studies across healthcare, energy, finance, public sector, collaboration, contact center, access control, firewall, WAN visibility and Cisco estate work. (738 words)
- [The Pros and Cons of a Hard or Soft-Phone System for Small Businesses](/content/article/hard-phone-soft-phone-pros/index.html): This older field article compares hard phones and soft phones. The current decision still comes down to user role, call quality, support ownership, devices, SIP/PSTN and the collaboration surface. (1,107 words)
- [LiveAction LiveNX VoIP, Video and UCaaS Performance Monitoring](/content/article/livenx-liveaction-voip-video-and-ucaas/index.html): Over the past two years, the flood of remote working has forced enterprises to quickly facilitate collaboration solutions, no matter where employees work. (587 words)
- [What Can Datacenter Assurance Do For Us?](/content/article/datacenter-assurance/index.html): Consistency and reliability are the fundamentals of Datacenter Assurance. (562 words)
- [Collaboration and UCaaS](/content/uc-as-a-service/index.html): Plan Cisco and Microsoft UCaaS across Cisco UCM, Webex Calling, Dedicated Instance, Microsoft Teams Phone and Cisco Call for Microsoft Teams with AI-ready user experience checks. (946 words)
- [Privacy Policy](/content/privacy-policy/index.html): Read how Tesrex handles contact details, website enquiries, customer records, marketing preferences, community contributions, cookies, analytics and privacy rights. (647 words)
- [An Introduction To Cisco Hypershield](/content/article/an-introduction-to-cisco-hypershield/index.html): Originally published when Cisco Hypershield was announced, this article summarises Cisco’s AI-native security direction across on-premises and cloud environments. (492 words)
- [E2E Network Assurance](/content/network-assurance-rca/index.html): Join LiveAction LiveNX and Cisco ThousandEyes into an end-to-end assurance workpack from user endpoint to SaaS and cloud service. (672 words)
- [EvaluagentCX - AI Intelligence For Contact Centers](/content/article/evaluagentcx/index.html): Evaluagent is a UK-based team focused on helping contact centers improve customer experience through quality assurance, coaching and agent performance review. (532 words)
- [Cisco estate intelligence](/content/cisco-estate-intelligence/index.html): Turn Cisco licences, Smart Accounts, SMARTnet support, serials, lifecycle and renewal data into a reviewed decision pack. (401 words)
- [Useful notes from the work Tesrex knows up close.](/content/articles/index.html): Lessons from the field from Tesrex, covering AI, network analysis, Cisco platforms, collaboration, security, contact center and practical estate work. (530 words)
- [Secure Access modernisation](/content/secure-access-modernisation/index.html): Modernise VPN-first remote access with evidence-led path decisions across Cisco Secure Access, Microsoft Entra Application Proxy and Private Access, and Zscaler ZPA or Browser Access. (684 words)
- [How to Perform an End of Life Assessment](/content/article/how-to-perform-end-of-life-assessment/index.html): IT is a sea of change, and it only grows. Organisations are a landscape of various vendors, platforms, and products. (487 words)
- [Bausch Health standardised access control across a global healthcare estate.](/content/bausch-health-case-study-access-control/index.html): How Tesrex helped Bausch Health standardise network access control with Cisco ISE across a global healthcare and manufacturing estate. (374 words)
- [North Somerset Council modernised collaboration from an ageing, poorly documented estate.](/content/north-somerset-council-collaboration-modernisation/index.html): How Tesrex modernised North Somerset Council collaboration with Cisco UC, Expressway and Jabber, supporting remote work and adoption. (386 words)
- [Free, self-hosted Copilot governance evidence starter kit.](/content/copilot-governance-accuracy/index.html): Free self-hosted governance evidence starter kit for Microsoft 365 Copilot, with synthetic sample output, local demo mode, GitHub source and clear readiness boundaries. (606 words)
- [Private AI engineering](/content/private-ai-engineering/index.html): Engineer private and local LLM workflow platforms with governed sources, RAG, context window design, model controls, sidecar review and role based evidence workflows. (706 words)
- [About Tesrex](/content/about/index.html): Tesrex brings infrastructure judgement from Cisco, Microsoft, security, network, collaboration and contact center estates into practical AI workflow products and team adoption. (491 words)
- [Webex For Apple Vision Pro](/content/article/webex-apple-vision-pro/index.html): Webex for Apple Vision Pro is a collaboration field note from the spatial computing launch cycle. (283 words)
- [IC24 moved contact center planning from an ageing platform to a Cisco PCCE route.](/content/ic24-contact-center-case-study/index.html): How Tesrex helped IC24 assess an ageing Avaya contact center, map NHS call-recording and journey needs, and shape a Cisco PCCE route with business and technical evidence. (459 words)
- [Workflow Products](/content/workflow-acceleration/index.html): Explore AI workflow products that compress evidence heavy work with source ingestion, RAG, evidence packs, reviewer queues and human sign off. (506 words)
- [Human led AI adoption](/content/modernise-teams/index.html): Modernise teams around real AI workflows with role based practice, reviewer confidence, evidence habits, governance boundaries and adoption rhythm. (456 words)
- [Medco Energi consolidated scattered Cisco support renewals into one contract, one cost and one renewal date.](/content/medco-energi-global-cisco-smartnet-consolidation/index.html): How Tesrex helped Medco Energi review Cisco licences and SMARTnet subscriptions, consolidate contracts and improve renewal visibility. (413 words)
- [Ophir Energy gained WAN visibility across satellite, cellular, MPLS and microwave links.](/content/ophir-energy-network-wan-monitoring/index.html): How Tesrex delivered WAN visibility for Ophir Energy across satellite, cellular, MPLS and microwave links using LiveAction monitoring. (372 words)
- [Alantra joined Microsoft Teams, Webex and room AV into one meeting experience.](/content/alantra-microsoft-webex-av-integration-case-study/index.html): How Tesrex configured Webex Cloud and Microsoft Teams room integration for Alantra's London office with BYOD, OBTP and hybrid meetings. (394 words)
- [Move bid teams from blank page to review ready response pack.](/content/rfi-rfp-response-acceleration/index.html): A flagship Workflow Acceleration example: prepare bid-response workpacks with source ingestion, account alignment, RAG, evidence packs and expert review. (518 words)
- [Turn estate noise into evidence AI can trust.](/content/ai-ready-estate/index.html): Modernise Cisco, Microsoft, security and collaboration estates so AI workflows can use clean sources, governed access, lifecycle evidence and reliable telemetry. (361 words)
- [Contact Tesrex](/content/contact/index.html): Contact Tesrex about AI workflow acceleration, Cisco and Microsoft estate work, secure access, UCaaS, CCaaS, network assurance, Copilot Assurance, case-study proof or team training. (331 words)
- [Build LLM workflow platforms, not isolated prompts.](/content/build-ai-platforms/index.html): Build end to end LLM workflow platforms with ingestion, RAG, role based UI, sidecar review, evidence packs and feedback loops. (467 words)
- [Ophir Energy brought scattered Cisco collaboration licensing into one governed position.](/content/ophir-energy-cisco-licensing-consolidation-case-study.html): How Tesrex helped Ophir Energy review Cisco collaboration licensing, consolidate Webex and Enterprise Agreement records, simplify renewal dates and reduce annual licensing spend. (458 words)
- [Bausch Health standardised firewall protection across a global healthcare and manufacturing estate.](/content/bausch-health-case-study-firewall-deployment/index.html): How Tesrex helped Bausch Health deploy Cisco Firepower and next-generation firewalls across a global estate, standardising policy, improving throughput and increasing threat visibility. (410 words)
- [IC24 kept urgent care teams working remotely on the existing Cisco stack.](/content/ic24-remote-worker-transformation-case-study/index.html): How Tesrex helped IC24 support remote healthcare teams with Webex, AnyConnect, Expressway and contact center access during urgent service change. (408 words)
- [Everest restored client meeting quality by proving where the room experience was breaking.](/content/everest-audio-video-improvements/index.html): How Tesrex helped Everest resolve Webex Room Kit audio and video issues by proving packet loss, QoS, SIP/RTP and switchport problems in the meeting-room path. (431 words)
- [Start with just one piece of work that is slowing the team down.](/content/start-a-review/index.html): Start with one AI workflow, platform, team modernisation or Estate to Evidence review with Tesrex. (177 words)
- [sitemap-xml.html](/content/sitemap-xml.html) (44 words)

## Resources

- [Full Page Index](/index.html): Browse all cached pages with rich metadata
- [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines
- [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery
- [Robots.txt](/robots.txt): Crawler directives